Customer Feedback
July 8, 2015

4 Benefits of Customer Feedback

Customer feedback is gold in any industry or business that has or wants customers. Customer feedback can tell you exactly what your customers like, what they do not like, and what they want. The key to marketing and sales is knowing your customers, and customer feedback gives you that knowledge on a silver…
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Getting Online ReviewsUncategorized
July 1, 2015

How Many Online Reviews Do You Need?

There are two different topics to discuss before determining the necessary quantity of online reviews needed for a business. While online reviews play many roles, the affects most pursued by small business owners are higher conversion of potential customers and a boost in SEO. Regardless of whether a customer searches…
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Consumer Buying ProcessGetting Online Reviews
June 24, 2015

How Heavily Do Consumers Weigh Online Reviews

The average business owner understands that positive reviews can be a good thing and negative reviews a bad thing.  But the effect of online reviews is becoming far more apparent as studies come out showing the effect on a business' bottom line. Online reviews play a large role in more…
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Getting Online ReviewsLocal Search
June 10, 2015

The Most Important Google Ranking Factors

Making sure your potential customers  can find you, is a delicate task.  In the last blog post, we determined that 71% of search users value local search results and actively use these results, and Google is the #1 tool for online search. So how do you make sure Google shows your company…
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Getting Online Reviews
May 22, 2015

3 ways to increase online reviews from your happy customers

1. Collect feedback from as many customers as possible Catch customers from their mobile device, computer, or in person through the multiple methods offered by SurveyLocal. Every customer is a possible online review, and the feedback you get from your customers can be used for a variety of other things;…
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Reviews Tips
September 4, 2014

The Plague of Fake Reviews

As online reviews become more important to businesses, there is more incentive to fake and manipulate reviews for profit. It is impossible to know just how prevalent fake reviews are in a specific industry, but one can only guess the percentage to be quite high (at least 30% by some…
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